CK777 Privacy Policy – Your Data Is Safe Here

This Privacy Policy is enforced by the CK777, operator of the site https://ck777.express — a digital entertainment platform built for the Brazilian audience, bringing together online casino, slots, Sports Betting on football (Copa Libertadores, Brasileirão Série A, Copa do Brasil), volleyball, NBB basketball, MMA/UFC, crash games, and live casino.

For the purposes of the General Data Protection Law (LGPD), the CK777 acts as personal data controller collected during registration and use of the platform. This means we are responsible for defining how and why your data is used, and for ensuring that such use complies with current Brazilian legislation.

This policy applies to all CK777 platform users — individuals who access the site, create an account, make deposits via Pix, boleto bancário, credit or debit card, PicPay, Mercado Pago, or TED transfer, and who play or place bets in any available category. If you have any questions about what is described here, please contact our privacy team before using the platform.

The CK777 collects different categories of data depending on how you interact with the platform. Collection is always limited to the minimum necessary for each purpose — we do not collect data beyond what is strictly required to operate the service safely.

Credit and debit card data is processed in tokenized form by certified payment processors — CK777 CK777 does not store full card numbers on any of its own servers. Pix transactions record only the key and the amount — never full banking details.

Each piece of data collected by CK777 has a specific purpose. We do not use your information for anything beyond what is described below — and we do not allow staff to access user data without a justified operational need.

• Creating and managing your account: Your registration data is used to create and maintain your account, verify your identity, and ensure only the authorized account holder can access the profile.
• Financial transaction processing: Banking and payment data are used exclusively to process deposits via Pix, boleto bancário, credit and debit card, PicPay, Mercado Pago, and TED transfers, and to process withdrawals via Pix to accounts held at Nubank, Itaú, Bradesco, Banco do Brasil, and other Brazilian financial institutions.
• Identity Verification (KYC): Submitted documents are used to confirm that the user is who they claim to be, that they are 18 years of age or older, and that they do not appear on any regulatory restriction lists.
• Fraud and money laundering prevention: Betting and transaction history is analyzed by automated systems and the compliance team to identify suspicious patterns that may indicate fraud, bonus abuse, or illicit activity.
• Communications about your account: We use your email and phone number to send transaction confirmations, security alerts, important platform updates, and communications about CK777 promotions — such as Libertadores bonuses, weekly cashback, and VIP Program offers. You can opt out of marketing communications at any time.
• Platform improvement: Usage data (pages visited, games accessed, session duration) is analyzed in aggregate and anonymized form to improve user experience, mobile performance, and promotional relevance.
• Compliance with legal obligations: We may use your data to respond to requests from competent Brazilian authorities, as required by law.

The CK777 processes your personal data based on the legal bases set out in the LGPD. Each processing purpose is supported by a specific legal basis that justifies and authorizes the use of your information:

• Contract performance: The processing of registration, financial, and identity verification data is necessary to perform the service agreement you entered into when creating your CK777 account. Without this data, it is not possible to operate the account.
• Compliance with a legal or regulatory obligation: Identity verification (KYC) and transaction monitoring for anti-money laundering purposes are legal requirements that ck777 must fulfill, regardless of your individual consent.
• Legitimate interest: Behavioral analysis for fraud prevention and platform improvement is based on the legitimate interest of CK777 and its users in maintaining a safe, high-quality environment.
• Consent: Marketing communications and promotional messages are sent based on your consent, given at the time of registration and revocable at any time without affecting your use of the platform.

The CK777 does not sell, rent, or trade users' personal data. We share information with third parties only when strictly necessary to operate the platform, always under contractual guarantees of confidentiality and security:

• Payment processors: Partners such as Pix processing systems, card acquirers, PicPay, and Mercado Pago receive only the data strictly necessary to process each transaction. These partners are contractually required to handle your data with the same level of protection that CK777 applies.
• Game providers: Evolution, Pragmatic Play, Playtech, and other content providers receive only an anonymous account identifier to record your game history. We do not share your full name, CPF, or financial details with game providers.
• Identity verification services: Specialized KYC partners receive submitted documents exclusively for verification purposes, under a data processing agreement that includes strict confidentiality obligations.
• Competent authorities: ck777 may share data with Brazilian authorities (Federal Police, Public Prosecution Service, Federal Revenue Service, COAF, ANPD) when required by law, court order, or financial crime investigation.

Under no circumstances will the CK777 shares data with advertising networks, data brokers, third-party platforms for retargeting purposes, or any company that uses your personal information for its own commercial ends.

The CK777 uses cookies and similar technologies to ensure the platform functions correctly, remember your preferences, and analyze how users interact with the site. See the types of cookies we use:

Essential cookies cannot be disabled as they are indispensable for the secure operation of the platform — including maintaining authenticated sessions and processing financial transactions. Functional and analytical cookies may be declined without any impact on access to games or Sports Betting.

The CK777 does not use third-party behavioral advertising cookies. There are no social media tracking pixels or ad platform pixels embedded on any page of the platform. Your activity within ck777 is never shared with advertisers.

The CK777 retains your data for as long as necessary for each purpose, in accordance with the minimum retention periods required by Brazilian law:

• Account and registration data: Retained for as long as the account remains active. Upon voluntary closure, data is deleted after 90 days — a period required to resolve any pending disputes.
• Financial and transaction data: Retained for a minimum of 5 years, as required by the Brazilian Central Bank and Brazilian tax legislation (CTN, Law No. 5.172/1966 and supplementary regulations).
• Identity verification (KYC) documents: Retained for a minimum of 5 years after account closure, in accordance with anti-money laundering requirements (Law No. 9.613/1998).
• Betting and gaming history: Retained for 5 years for auditing, dispute resolution, and regulatory compliance purposes.
• Marketing communications data: Retained until you withdraw your consent. After revocation, data is removed from communication lists within 48 hours.

Once the retention periods above have expired, your data is securely deleted or anonymized so that the data subject can no longer be identified. Anonymization is irreversible — anonymized data is not subject to the LGPD and may be retained indefinitely for statistical purposes.

User data security is a core technical and operational priority at CK777. The protective measures implemented include:

• 256-Bit SSL/TLS Encryption across all communication between the user's device and the platform's servers — without exception, including login pages, deposits, withdrawals, and access to personal data.
• Encryption at rest for sensitive data stored on servers, including identity documents, payment data, and account information.
• Least-privilege access control: CK777 staff only access the user data strictly necessary for their role. Every access is recorded in an immutable audit log.
• Two-Factor Authentication (2FA) available to all users and mandatory for accounts with a transaction history above a certain volume.
• Continuous monitoring of unauthorized access attempts, brute-force attacks, and unusual account behavior.
• Periodic audits security reviews conducted by internal teams and, where applicable, by independent external auditors.
• Incident response plan documented, with clear procedures for containment, notification of affected users, and reporting to the ANPD within the legally required timeframes.

The LGPD grants you, as the data subject whose information is processed by CK777, a robust set of rights. Here is what you can request at any time:

To exercise any of these rights, please contact the CK777 via live chat (available 24/7 in Portuguese) or by email privacidade@ck777.express. The CK777 will respond to your request within 15 calendar days, as stipulated by the LGPD. In more complex cases, this deadline may be extended by an additional 15 days, with prior notice to the data subject.

The platform CK777 is exclusively for individuals aged 18 and over. We do not knowingly collect personal data from children or minors. Age verification is carried out during the registration process and may be supplemented with additional documentation at any time.

If CK777 identify that an account was created by someone under 18 years of age, that account will be closed immediately, all data will be deleted, and any deposited balance will be refunded to the original payment method — with no funds withheld.

Parents or guardians who suspect a minor is using the platform should contact support immediately via live chat or by emailing suporte@ck777.express. We treat this type of request as the highest priority.

Some of the service providers used by CK777 — such as international game providers (Evolution, Pragmatic Play, Playtech) and technology infrastructure services — may process data on servers located outside Brazil. When this occurs, ck777 ensures that:

• Transfers occur only to countries that offer an adequate level of data protection, or under standard contractual clauses that impose obligations equivalent to those of the LGPD.
• Data transferred is limited to the minimum necessary for the specific service — for example, anonymized account identifiers shared with game providers.
• All contracts with international vendors include specific clauses for the protection of personal data belonging to Brazilian users.

The CK777 keeps an up-to-date record of all international data transfers and can provide information on destinations and applicable safeguards upon request at privacidade@ck777.express.

The CK777 may update this Privacy Policy periodically to reflect changes in Brazilian legislation, our services, or our data handling practices. Any material change — especially those that expand the scope of data collection or modify the legal bases — will be communicated at least 15 days in advance through:

• Notification visible on your account dashboard when you log in to the ck777 platform.
• Email sent to the address registered on the account.
• Informational banner on the platform's login page.

Minor changes — such as text corrections, contact updates, or clarifications that do not affect your rights — may be made without prior notice, but the update date on this page will always reflect the most current version.

If you disagree with any changes, you may close your account before the new terms take effect and withdraw your available real balance via Pix. The version of this policy currently in force is the one published on this page at https://ck777.express/privacy-policy.

For any questions related to this Privacy Policy, the processing of your personal data, or the exercise of your rights as a data subject, you can contact CK777 through the channels below:

• Live chat: Available 24 hours a day, 7 days a week, directly on the CK777 platform. Support provided in Portuguese by human agents.
• Support email: suporte@ck777.express — for general account inquiries, withdrawals, and bets.
• Privacy email: privacidade@ck777.express — for requests related to personal data, LGPD rights, and security incidents.

The CK777 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this policy and the LGPD within the organization. The DPO can be reached at privacidade@ck777.express, with a response time of up to 15 business days for formal requests.

If you believe that the CK777 did not handle your request satisfactorily, you have the right to file a complaint with the National Data Protection Authority (ANPD), the authority responsible for enforcing the LGPD in Brazil, through the official channel available at gov.br.